Dirty South BBQ Dust

 

Return Policy for Seasoning Blend Purchases

At Herb'NEatz, we are dedicated to providing you with premium seasoning blends that enhance your culinary experience. If, for any reason, you are not satisfied with your seasoning blend purchase, please review our return policy below:

Returns:

Eligibility: You may return an unopened and unused seasoning blend within 30 days from the date of purchase for a full refund.

Return Process: To initiate a return, please follow these steps:

a. Contact our customer support team at sales@herbneatz.com to request a return authorization (RA) number.

b. Pack the unopened seasoning blend securely, including a copy of your original receipt and the RA number on the outside of the package.

c. Ship the item to the address provided by our customer support team.

Refunds: Once we receive your return and verify the unopened and unused condition of the item, we will issue a refund to your original payment method for the full purchase price of the seasoning blend (excluding shipping charges).

Please allow 7-10 business days for the refund to process.

Exchanges:

Eligibility: We do not offer direct exchanges for seasoning blends. If you wish to exchange your seasoning blend for a different product, please follow the return process outlined above and place a new order for the desired item.

If you have any questions about our return policy or care instructions, please do not hesitate to contact our customer support team at sales@herbneatz.com. We are here to assist you and ensure your satisfaction with your tea blend purchase.

Thank you for choosing Ousley Pantry Co. to elevate your culinary creations.

 

Care Instructions for Your Seasoning Blends

To ensure that your seasoning blends remain fresh and flavorful, please follow these care instructions:

Storage: Store your seasoning blends in a cool, dry place away from direct sunlight, heat, and moisture. Keep the container tightly sealed to prevent air and humidity from affecting the quality.

Avoid Contamination: Always use clean, dry utensils when scooping seasoning from the container. Avoid introducing moisture, oils, or food particles into the container, as this can lead to clumping or spoilage.

Shake Before Use: Before each use, gently shake or stir the seasoning blend to distribute any settled ingredients evenly.

Best Before Date: Refer to the "Best Before" date on the packaging to ensure the freshness and potency of your seasoning blend. While seasoning blends do not spoil like perishable items, their flavors may diminish over time.

Customizing: Feel free to experiment with our seasoning blends by adjusting the quantity to suit your taste preferences. Many of our blends can be used in a variety of dishes, so get creative in the kitchen.

If you have any questions about our return policy or care instructions, please do not hesitate to contact our customer support team at sales@herbneatz.com. We are here to assist you and ensure your satisfaction with your seasoning blend purchase.

Thank you for choosing Ousley Pantry Co. to elevate your culinary creations.